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With the conversion to Atlassian id on this site, many users (including myself 
) no longer appeared with their full name. Instead, there user name shows up. And this cannot be fixed by editing your profile 
. I opened an Atlassian support ticket to get a resolution. Here are the steps given.
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To change the full name and make it public the user must follow the steps below:
1. Log out of https://bobswift.atlassian.net
2. Log out of id.atlassian.com
3. Open https://bobswift.atlassian.net
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