\uD83E\uDD14 Problem
When using a “Set Issue Field” on a Create transition with information from “User Profiles for Jira” on a custom field used on a condition, fields are not correctly setThe Set Issue Field(s) post-function does not correctly set its configured field(s) when using the following:
The “Set Issue Field(s)” post function on the
Createtransition andA condition that includes values from a custom field provided by "User Profiles for Jira” (Atlassian Marketplace link: https://marketplace.atlassian.com/apps/1212508/user-profiles-for-jira).
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\uD83C\uDF31 Solution
Replicate the configuration considering the custom field being utilized used and its settings .
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as follows:
CUSTOM_user_profile_jira field (provided by User Profiles for Jira app) | Text Field (read-only) |
Second custom fieldCUSTOM_select_list_single | Select List (single choice) |
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When assessing the functionality of the "User Profiles for Jira" custom field, it is observed that the fields functionality, we noticed that this third-party app takes some time to populate the necessary field's value. |
Build the Configure the JMWE Set issue field(s) post-function., as shown below:
The intended post-function assigns the value "First OptionExample" to the custom field (second custom fielde.g. CUSTOM_select_list_single) depending on the value of from the "User Profiles for Jira" custom field. Here is the configuration
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The Conditional execution field of the post - function uses the following code:
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{{ ["valuePablo 1Vergara", "value 2", "Value 3", "Value 4Other User"].includes(issue.fields["CUSTOM_user_profile_jira"]) }} |
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Remember what’s shown below is an example, and you would need to use and replace your own custom field name (or id) in the following format:
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As the third-party app does take a while to populate the custom field, it is necessary to include a delay in as part of the post-function configuration (in the example delay in this case is 15 sec., we have set a 15-sec delay for testing purposes):
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IMPORTANT: Use the minimum working delay duration possible and test thoroughly. If the result is unexpected, increase it by one second and test again until the post-function properly sets the field value. |
The results observed are that the desired custom field value correctly changes its value from “Third Option” to “First Option”to “Example”:
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