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Overview

Users

...

with access to administer the account can add the bot to channels

...

and invite users to authorize

...

the bot.

Channel List

...

On this page:

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Channel List

  1. Go to account.nextup.ai.

  2. From the left navigation select

...

  1. Channels & Users

...

  1. .

On the

...

Channels

...

tab, you

...

'll find a list of

...

connected channels. You can search for a specific channel using the search bar.

...

The information displayed includes:

  • Number of participants

...

If notifications by the bot are enabled

...

If a custom Jira webhook has been created by the bot for the channel

...

If Quick Create has been configured for the channel

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  • Bot notification status

  • Custom Jira webhook presence

  • Quick Create configuration

You can clear channel permissions by clicking Clear under the Clear Security column.

Image showing Channels and Users tabImage AddedImage Added

Add to Channel from List View

...

  1. Go to account.nextup.ai.

  2. From the left navigation select

...

  1. Channels & Users

...

  1. .

  2. You will see a list of the connected channels on the Channels tab. You can add the bot to a channel by selecting

...

  1. Add to Channel

...

  1. .

  2. Use the

...

  1. drop-down to select a channel

...

  1. or search by channel name.

...

You can add multiple channels to

...

the bot in bulk.

  1. Click

...

  1. Submit

...

  1. to add the bot to the channel.

Image showing connected channels on the Channels tabImage Added

User List

...

  1. Go to account.nextup.ai.

  2. From the left navigation select

...

  1. Channels & Users

...

  1. .

  2. On the

...

  1. Connected

...

  1. Users tab, you will see a list of the users who have connected their Slack and Jira accounts.

  2. If you

...

  1. want to remove the bot connection

...

  1. , click

...

  1. Remove connection

...

  1. .

Image showing connected Users tabImage Added

Invite User from List View

...

  1. Go to account.nextup.ai.

  2. From the left navigation select

...

  1. Channels & Users

...

  1. .

  2. On the

...

  1. Connected

...

  1. Users tab, click

...

  1. Invite User

...

  1. to send that user a prompt within Slack to start the process of connecting their Slack and Jira

...

  1. accounts.

Image showing Connected users Image Added