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References
Configuring Workflow - basics on how to configure a workflow so you can take advantage of the features of this
add-onapp
Advanced Workflow Configuration - know the difference between conditions, validators, and post functions
User experiences and tips
- David Greenfield (Deactivated): when issues are not being created
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Test your workflow!Workflows can be complicated |
. Define a reasonable test scenario for your workflow on a test project or test system. Often, it is the only way to find errors before putting your workflow in production. Consider formalizing your workflow testing with | Tip | |
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| title | ErrorsPost functions are run after the transition has already occurred - there is no turning back. If When you see your post function has configuration errors, the Jira server log is the only place those will be reported. When testing and debugging your workflow configuration, make sure you have access to the log and ensure your changes have not introduced unnoticed errors. If necessary, follow not working as expected, and you want to check if it is due to a configuration error, go through the log messages in the Global Configuration page. This is the go-to place to understand what went wrong. Refer to How to get problem determination information for more details. |
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Using JQLThe JQL support provides some powerful conditioning and substitution support. Test your JQL in interactive Jira first. If you use substitution variables for the JQL, double quote values that may (on substitution) contain blanks. |
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| title | Custom fields not changing
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Subtask have different issue typesYou cannot create a sub-task with the same issue-type as the parent since Jira has unique sub-task issue types |
Post function ordering
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It is important for workflow designers to understand how the order of processing can affect results. Some actions will not behave properly if done in the wrong sequence. Think carefully and try alternative ordering in your tests. |
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In some cases, ordering the post function may improve related behavior.
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