Page Comparison

Summary

Upon installing a Confluence Cloud app, new macros bundled with the app are not available in Confluence.

Symptoms include:

• The the new macros are not listed in the Confluence macro browser.

• The the new macros do not appear via keyboard shortcuts ("{" for old editor, and "/" for new editor) in Confluence page editor.

Environment

• Confluence Cloud

• Latest version of for Confluence Cloud of one of the following

  • Composition Tabs for Confluence

  , 

  • Linking for Confluence

  , 

  • Redirection for Confluence

  or 

  • Visibility

  for Confluence

  • for Confluence

  Cloud

Diagnostics Steps

Refreshing the web browser does not solve the problem.

Cause

There is a known issue in Confluence Cloud, reported at at

• https://jira.atlassian.com/browse/CONFCLOUD-58280

This issue prevents macros of newly installed apps from appearing in Confluence due to a web caching problem.

Workaround

Apply ANY of the following workarounds:

• When when viewing the Confluence page editor, "hard refresh" the web browser. This will force

  • this forces the web browser to clear web cache specific for the Confluence page editor

  .

• Clear clear the entire web browser cache. This will force

  • this forces the web browser to clear web cache for all websites

  .

• Work work in incognito mode. This will require

  • this requires you to sign in to Atlassian Cloud

  .

The new macros should appear in your Confluence editor from now on.after completing the workaround.