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Once a survey is sent and the recipient fills it outyou sign the ticket, you will get the information about the survey signature in the ticket and in the Survey Feedback report.

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Survey information in the ticket

The ticket shows the Survey Feedback rating and Survey Feedback tab.

Info

Make sure you have relevant permissions to view the data.

The ticket shows the rating and the comment if you configure your surveys to ask for that comment.

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Electronic Signatures tab

Once signed, the ticket shows the information in the E-Signatures tab

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Note

Note that according to Atlassian there are two options for the panel in the ticket glance display when you open a ticket:

  • New display hides the panel, and you need to click on it to see the results.
  • Old display makes the panel visible immediately. To enable this view, add ?oldIssueView=true to your URL. As a result, you will see the information on the ticket age without any additional clicks. Our examples use the old issue view for instance.

    display. The old view will look like as following:

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    Electronic Signatures in Issue glance

    1. Go to your Issue and on the right panel click Open E-Signatures.

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    2. The ticket shows information about who has signed the Issue.

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      Here is how the ticket looks like when there is no

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    1. signees.

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    Survey Feedback report


    1. From Jira home, go to your Projects.
    2. Select the necessary project and on the left panel click Survey Feedback.
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    Print E-Signatures Certificate

    To generate and download E-Signatures Certificate, go to E-Signatures tab in the Issue and click Print.

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    E-Signatures Certificate shows Issue Key, Summary, Description, Assignee, and history of Electronic Signatures.

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    This is it! Enjoy your survey statistics, you can export the report to CSV or copy data for further working with it.And let us know if there is another report that you might be interested in having. You Electronic Signatures and stay tuned as we constantly introduce new features to the app. Besides,  you can always submit a feature request in our support portal.Image Removed

    App configuration