Installing Surveys for Jira The installation of the app is a standard procedure and is done via Universal Plugin Manager (UPM). For more information about UPM, refer to Atlassian documentation.

Installing directly from Atlassian Marketplace

If you are connected to the Atlassian Marketplace website from your Jira administration console, you can install Surveys for Jira directly from the Marketplace. For more information, see Atlassian documentation on installing add-ons.

1. Log into your Jira as Admin.
2. In the cog wheel menu, go to Add-ons.
3. In the search field of the Find new add-ons section, search for Surveys for Jira.

This installation method is the quickest way. You can also install the app by file upload, as described in the next section.

Installing by file upload

1. Download the Surveys for Jira plugin file from the Atlassian Marketplace.
2. Log into your Jira as Admin.
3. From Jira administration console, click the Manage add-ons link.
4. Click Upload add-on and select the file you downloaded, and click Upload.
5. Paste the license that you were given when purchasing the plugin or enjoy the 30 day trial period.

See also

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the same as for any other app for Jira cloud. You buy a cloud app by subscribing to it. First, you start a free trial, and then the subscription starts automatically after the trial period.

Starting with your Surveys for Jira cloud

1. In your test cloud Jira instance, click the Jira icon, then go to Jira settings > Apps > Find new apps.
2. In the search, enter "Surveys for Jira".
3. Click Free trial to download and install your app.

Note that although you can re-enable the trial within the original trial period, you can't try it again beyond the original trial period. At that point, you can only subscribe to the app from the Manage add-ons page. For more details, see Atlassian documentation.

Ending subscription of your Surveys for Jira cloud

If you don't terminate the trial within the trial period, a subscription for the app kicks in. Trials last for a month from the start of your next billing date. After starting a trial, you can stop it from the app administration page. 

To end a subscription for Surveys for Jira cloud, perform the following steps:

1. In your test cloud Jira instance, go to Home > Settings > Apps > Manage apps.
2. Locate Surveys for Jira and expand its panel.
3. Click Unsubscribe.

Canceling an app subscription takes effect immediately.

Helpful links

App configuration

Creating a survey