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Aside from standard and premier support, you can also find help (suggestions, best practices, tips and tricks) in the Atlassian Community. Implementation requests are not covered in our standard support, yet in addition to Community members, we also check the Community and provide our answers there. We recommend that you post your implementation questions and requests there. This way you will get help and other Community members will have access to the solution as well.
Disclaimer: Cprime Appfire cannot be held liable for any advice given by third parties in the Atlassian Community. For Cprime Appfire support on the implementation requests, please contact us for premier support contract.
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You can contact us using any of the following methods, listed in preferential order.
- Service Desk: https://jiraapps.cprimeappf.iore/servicedesk/customer/portal/2PSJ/support
- Email: products@cprimesupport@appfire.com
Business hours and response time
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