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This page is about Chat for JSM Cloud. Using Server or Data Center? Click here.

Fix for the "Unable to start chat: Cannot update issue property com.spartez.supportchat.last.seen" problem

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See the Jira documentation for more information on how to set this permission.

How to enable debug output of the Chat in the browser

If you have a problem with Chat for Service Management, it might be useful to make it produce debugging debug output in the browser's console. In order to do this:

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