Page Comparison

...

This script defines a post function to send a custom Approve email notification in Jira Service Desk. You can adapt it for other custom email use cases as well.

Script parameters

Some notes about the script:

• Please change ENVIRONMENT SPECIFIC VALUES according to your setup.

• issue object is already attached to script, you can use it directly.

• assetCustomFieldAndValueList is attached to script which holds asset custom field values with detailed assets information. See AssetCustomFieldAndValue for class details.

• Screen has two asset custom fields and only asset names are sent as email. Attributes can be fetched as well. For more information, refer to Sample Groovy Scripts.

• Email is sent to multi-select users custom field values. To send a single user custom field (for example, reporter), please modify getRecipientEmails method. This returns one email, so there is no need to have a loop for toEmails.

...