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Note: Only public-availability releases are listed below. |
2024 Releases
6.0.0
Messages are now correctly synced if a request is created from within a thread in a support channel
[Server-only Issue] "Raise on behalf of" field now functions correctly
5.17.11
Updated help documentation links to use shortlinks
5.17.0
29 Feb 2024
Security fixes
HelpDesk+ will now prompt the user that we do not support Canned Response templates that include an attachment.
When adding a comment from the Home Tab, you will now be able to select whether the comment should be internal or external
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