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🤔 Context: A Marketing Manager wants the company Customer Portal to have a Chat Widget. 🌧️ User Problem: As a Marketing Manager, I want our customers to be able to get in touch with us immediately without any fuss, but I also want the agents to be able to answer without ever leaving Jira. ☔ Solution: Using Chat for Jira Service Management! |
Chat for JSM is a live chat app for Jira Service Management, it enables real-time conversations, faster support request resolution, and higher customer satisfaction.
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You can add one to your Customer Portal, customize it with your company logo and brand colors, and resolve support requests quickly within JSM.