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Not everyone is a Jira admin - we get that. Contact your Jira admin and send them the information found in this document to get them started.
What to know:
You can only establish one Jira connection to one Slack workspace. If you do need to connect Jira to multiple workspaces please contact sales@nextup.ai to discuss our Enterprise options.
The user used for the initial connection will dictate the Jira access available when using the Bot. We therefore recommend making this initial connection through a Jira Service Account. Learn more about how permission works here.
The user must have the required Slack permissions to be able to add a bot to the workspace.
Download the app from Atlassian Marketplace
Go to marketplace.atlassian.com and enter "Slack Helpdesk+" in the search field.
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