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Overview

Personal notifications in Slack replace your Jira emails with our app. You get notified from the bot when relevant issues that affect your day are updated.

Info

  • You can manage your notifications and how often you get notified with your user settings.

  • Our app includes

smart

  • intelligent grouping and other features to reduce the number of notifications.

  • Most users filter / auto-delete Jira emails once implemented.

Getting Notified

On this page:

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Getting notified in Slack

  1. Configure your notification preferences (see below).

  2. Get a message notification from Jira Integration+ under Apps.

  3. Click the messages tab and view the message

  4. Click the view button to view issue details.

  5. Use the actions section to update the issue directly from Slack.

Image showing the view button in Slack Image Modified

Setting your notification preferences

  1. Navigate to the Apps section in Slack

  2. Click on Jira Integration+

Access user settings

  1. Navigate to the Jira Integration+ app in Slack.

    1. You can also access your user settings anytime by typing /jira-plus settings and clicking the manage settings button in the response (if you do this, you can skip the following steps).

    Scroll down and on

    1. .

  2. Click the home tab.

  3. Click the Settings button.

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Personal

Notification Settings

notification settings

  1. Click the Settings button on the home tab.

  2. Choose the types of issues you want to be notified about.

    1. Assignee - issues assigned to you.

    2. Reporter - issues you create.

    3. Watching - issues you are watching.

    4. Mentions - when someone @mentions you in a comment or description.

  3. Choose your notification frequency preference - the longer frequency you choose will result in fewer notifications (we auto-group multiple changes to a single issue).

  4. Click the Save button to save settings.

Image showing the personal notification settings in SlackImage Modified

Account Portal Notification Settings

If you want You can use our advanced user notifications screen to get even more granular on in managing your personal notifications, you can use our advanced user notifications screen. This screen gives you more control over the exact events that trigger notifications.

  1. Click the Settings button on the home tab.

  2. Click the link click here under 'Looking for advanced settingsconfiguration?'

  3. Configure your advanced notification settings.

  4. Click the Save button to save settings.

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Notification events

Using advanced Advanced notification settings allow you can to control the specific events you want to be notified about for regarding the different types of issues in Jira.

Image shows User Configuration in SlackImage Modified

  1. Locate the issue type column on the screen you want to change.

    1. Assigned, Created, Watched, or Mentions.

  2. Choose the actions you want to be notified about , and disable the ones you don't care aboutwant to see.

  3. Save your settings.

Ignoring specific projects or users

This advanced setting ignores a specific user, bot, or test project.

  1. Scroll down to the Ignore Projects section.

  2. Choose your blocking type.

    1. Denied - blocks the selected projects.

    2. Allowed - allows only the selected projects.

  3. Select your project(s).

  4. Save your settings.