Overview
You can install
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Integration+ with just a few steps. The setup is a one-time process
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that lets your team
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start immediately. You must be a Jira admin to install.
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Not everyone is a Jira admin |
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, so we get that. Contact your Jira admin and send them the information |
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in this document to get them started. |
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You can only establish one Jira connection to one Slack workspace. If you
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need to connect Jira to multiple workspaces, please contact
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com to discuss our Enterprise options.
The user used for the initial connection will dictate the Jira access available when using the Bot
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.
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The user must have
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Slack permissions
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to add a bot to the workspace.
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We do not recommend configuring Jira Service Management projects and non-JSM (e.g., Jira Core or Jira Software) projects simultaneously. While we will allow you to do so, permissions may not work correctly in Jira Service Management projects. |
Go to marketplace.atlassian.com and enter
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Helpdesk+
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for Slack in the search field.
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Select the
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Try it for free
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button and choose your preferred Hosting Type (Cloud or Data Center).
Choose your Jira instance from the dropdown menu and click the
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Start Free
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Trial button.
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You will be redirected to the Atlassian Marketplace
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. Look for a notification in the bottom left corner, indicating that Slack Integration+ is being added.
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Click the
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Copy
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button, then select
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the Go to the Application Links
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button.
Click the
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Create link
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button and paste the application URL as shown in the demonstration.
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Review the link and click
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continue
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to proceed.
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You will be redirected to Jira. Click the
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Allow
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button to grant permission for the integration.
Next, select the correct Slack account or workspace and
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click
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Accept and Continue.
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Complete the authentication steps as prompted.
Finally, choose the Jira
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Integration+ application by clicking
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Add to Slack.
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Grant Jira
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Integration+ permission to access the Production Atlassian Slack workspace by selecting
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Allow.
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Congratulations! Slack
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Integration+
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has been successfully installed and integrated with your Atlassian Jira instance.
