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Overview

Personal notifications in Slack replace your Jira emails with our app. You get notified from the bot when relevant issues that affect your day are updated.

Info

  • You can manage your notifications and how often you get notified with your user settings.

  • Our app includes intelligent grouping and other features to reduce the number of notifications.

  • Most users filter / auto-delete Jira emails once implemented.

On this page:

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Getting notified in Slack

  1. Configure your notification preferences (see below).

  2. Get a message notification from Jira Integration+ under Apps.

  3. Click the messages tab and view the message

  4. Click the view button to view issue details.

  5. Use the actions section to update the issue directly from Slack.

Image showing the view button in Slack

Setting your notification preferences

  1. Navigate to the Apps section in Slack

  2. Click on Jira Integration+

Access user settings

  1. Navigate to the Jira Integration+ app in Slack.

    1. You can also access your user settings anytime by typing /jira-plus settings.

  2. Click the home tab.

  3. Click the Settings button.

Image showing the settings button in the home tab

Personal notification settings

  1. Click the Settings button on the home tab.

  2. Choose the types of issues you want to be notified about.

    1. Assignee - issues assigned to you.

    2. Reporter - issues you create.

    3. Watching - issues you are watching.

    4. Mentions - when someone @mentions you in a comment or description.

  3. Choose your notification frequency preference - the longer frequency you choose will result in fewer notifications (we auto-group multiple changes to a single issue).

  4. Click the Save button to save settings.

Image showing the personal notification settings in Slack

Account Portal Notification Settings

You can use our advanced user notifications screen to get even more granular in managing your notifications. This screen gives you more control over the exact events that trigger notifications.

  1. Click the Settings button on the home tab.

  2. Click the link click here under 'Looking for advanced configuration?'

  3. Configure your advanced notification settings.

  4. Click the Save button to save settings.

Image showing the Advanced configuration link

Notification events

Advanced notification settings allow you to control the specific events you want to be notified about regarding the different types of issues in Jira.

Image shows User Configuration in Slack

  1. Locate the issue type column on the screen you want to change.

    1. Assigned, Created, Watched, or Mentions.

  2. Choose the actions you want to be notified about and disable the ones you don't want to see.

  3. Save your settings.

Ignoring specific projects or users

This advanced setting ignores a specific user, bot, or test project.

  1. Scroll down to the Ignore Projects section.

  2. Choose your blocking type.

    1. Denied - blocks the selected projects.

    2. Allowed - allows only the selected projects.

  3. Select your project(s).

  4. Save your settings.