Using commands to interact with Jira from Slack is a real time saver. Use these commands to up your integration game and wow your colleagues with your time-saving skills.
What to know:
You can interact with the app directly or in channels where the bot is invited.
You can type help to the bot at any time to get a reminder of the command syntax
Accessing the app in Slack
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Navigate to the Apps section in Slack
Click on Jira Integration+
If you don't see the app you need to add the bot
Get syntax reminder with help command
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Go the the messages tab in Slack
Type help and hit enter
The bot will give you real examples based on tickets you have access to in Jira.
Expand issue information
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Send a message in Slack that includes one or more Jira issue keys.
Create issues
There are a number of other options for creating issues from Slack you can use.
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Type the keyword comment
Type a Jira issue key (i.e. DEMO-124)
Enter your comment
Assign with command line
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Type the keyword assign
Type a Jira issue key (i.e. DEMO-124)
Mention the user you want to assign the issue with the @ pattern.
You can use @me to assign to yourself.
Log time
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Type the keyword log
Type the amount of time - i.e 2h, 1w, 1d, 2.5h
Type a Jira issue key (i.e. DEMO-124)
Enter a comment (optional)
Search for issues
Search by sprint
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Go to the channel and type the sprint XX where XX is the name of the sprint
Note: You can substitute current for sprint name if you want results for the current active sprint.
To return for a specific sprint and project type "sprint XX YY" where XX is the name of the sprint, and YY is the name of the project.
Search by user
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Go to the channel and type issues @user where @user is the Jira user name to filter by.
The following commands can also be used to retrieve a lost of issues for a specific user:
issues (user)
my tickets
my priorities
my issues
Search by advanced (JQL)
The JIRA query language (JQL) allows for complex issue searches. This is how you can create queries in JIRA and then utilize them with Nextup. You can write JQL formatted messages directly in Slack or create them in JIRA and copy the syntax into Slack.
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Login to Jira and go to Search Issues
Create your search via the basic or advanced tabs.
Copy the JQL from Jira (if using the basic search you will need to switch to JQL).
Go to the channel where the bot is installed. Type jira search and paste the JQL from the above step.
😠 Nothing happens when I try this!
Make sure to invite the bot to the channel to use this feature.