Page Comparison

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• Global Hidden Fields: Hide specific fields universally. 

• Global Field Configuration: Customize which fields are always visible. 

• Project Field Configuration: Fine-tune field visibility for specific projects and issue types. 

Getting Started:

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1. Navigate to the Account Portal.

2. Click Jira Field Configuration on the sidebar.

3. Click Add Configuration.

Adding a Global Hidden Field

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1. Select Global Hidden Fields.

2. Click Next.

3. Use the search bar to add fields that should be hidden.

   1. If a required field is hidden

   ,

   1. but does not have a default value set, it will still be shown on transition screens.

4. For each field, you You may select where it each field is hidden- everywhere, in Slack messages, in the view modal, and/or in transition dialogs.

   1. Default value: Hidden Everywhere

5. Click Save.

Adding a Global Field Configuration

1. Select Global Field Configuration.

2. Click Next.

3. Use the search bar to add fields, and the arrows to order them.
   The first five fields (Summary, Description, Type, Status, and Priority) cannot be reordered, ; they are only removed.
   Placing a field among these values will cause it to still display below “Priority”still Priority.
   The message preview will update live to reflect the updated list.

4. Click Save.

Adding a Project Field Configuration

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1. Select Project Field Configuration.

2. Select a project from the dropdown.

3. Select what issue types (or “All Issues” for all issue types) will respect the field configuration.

4. Click Next.

5. Use the search bar to add fields, and the arrows to order them.
   The first five fields (Summary, Description, Type, Status, Priority) cannot be reordered, only removed.

   Placing a field among these values will cause it to still display below “Priority”.

   The message preview will update live to reflect the updated list.

6. Click Save.

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In order to see the field configuration applied to an existing issue in your system:

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1. Navigate to the Account Portal.

2. Click Jira Field Configuration on the sidebar.

3. Click Send Test Message.

4. Use the search bar to find an issue by key or summary

5. Click Send Message.

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