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changes.mady.by.user Dallas De Marr

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New Version 3

changes.mady.by.user Megan Storie

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Overview

One of the easiest ways to prevent context switching is increasing awareness by automatically expanding Jira issues when they are mentioned in Slack.

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  • You need to invite the bot to your channel to use this feature.

  • You can configure if the bot responds as a message in the channel or a threaded reply.

  • New users will be asked to connect their Slack and Jira accounts to view issue details.

Issue expansion in channel

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Prerequisites

Make sure to invite the bot to the channel to use this feature.

Issue expansion in

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channel

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  1. Send a message in Slack that includes one or more Jira issue keys.

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Configure message or thread reply type

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  1. Type /jira-plus configure

  2. Choose the Response Mode you want to use in this channel.

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Global

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Configuration

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  1. Login to your account.

  2. Go to Settings under Jira Integration+

  3. Select your default response preference

    1. Ticket mention - when users mention Jira issue

    2. Search & Action - when users search for jira issues and run commands with the bot.

  4. Click the Save button.

😠 Nothing happens when I try this!

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