Problem
| Info |
|---|
CLI User client is facing remote error while using Confluence accessing the cloud instance. |
Error Message
| Code Block | ||||
|---|---|---|---|---|
| ||||
Remote error: User is not authorized to perform the request. Response code: 401. |
Environment
| Application | Confluence, JIRA |
|---|---|
| Version | Cloud |
| Add-on Version | 8.4.0 |
Cause
| Panel | ||
|---|---|---|
| ||
As per the recent GDPR guidelines issued by Atlassian, there is a change in the authentication parameters for the Cloud. |
Solution
In order to overcome this issue, please follow the below steps:
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