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Error Message 

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Remote error: Internal server error. Report to support. Response code: 500.

Log Entries 

Here is the sample log for this error:

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bgColor#f9ecc5

One will get the above error message, if there are Confluence spaces which has no space description in the UI,.

It causes because of no value (NULL) for the field: ,"Description" in the database.

Solution


On receiving the internal server error with response code 500, follow the below steps:

  1. Verify the description of the spaces is Null, by running the below database query:

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    SELECT * FROM spaces WHERE spacedescid IS NULL ;


  2. If there are any space(s), which has the description as NULL in the above results, make sure to update the description with a value from the UI.

  3. Once you update the description in the space(s), re-run the getSpaceList action. This time you will not

    get the Response Code: 500 error.

    receive the above error message, "Error data: {"reason":"Internal Server Error","message":"","statusCode":500}" and the cli will show you the list of all spaces. 

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    --action getSpaceList --columns Key,Type,URL