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This article helps you to resolve the reporter field error when creating issues in the child project using the create issue post function from Create on Transition app

Instructions

  1. Login to Jira as Jira Administrator and click an Administrator.
  2. Click on > ProjectsSelect a project and click onProjects > Project Settings
  3. Select the workflow that is associated with the project and click on Edit
  4. Click Add post function, select  and select Create Issue from the list , and click on  Add
  5. Configure the Create Issue post function. 
    In this case, let's configure the a post-function is configured to create a ticket in the child project of Task issue type when transitioning the ticket to the In Progress status as follows:.
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  6. Publish the workflow and create .
  7. Create a sample ticket and transition .
  8. Transition the ticket to In Progress status and test the changes that are were made.
  9. Navigate to the ticket that is created upon transition and check the field value of the Reporter
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  10. Go to the permissions that are associated with the project and edit the Create Issue permissions accordingly:


  11. Once the user has a Create Issue permission in the child project, the reporter Reporter field will is no longer show shows the reporter as Anonymous.
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Note

To avoid the reporter error in the first place, make sure to provide the required permissions to the user or add the user to a specific project role where the permissions are already granted.