Page Comparison

This article helps you to resolve the reporter field error when creating issues in the child project using the create issue post function from Create on Transition app

Instructions

...

1. Login as Jira Administrator and click on Image Added> Projects
2. Select a project and click on Project Settings
3. Select the workflow that is associated with the project and click on Edit
4. Click Add post function, select Create Issue from the list, and click on Add
5. Configure the Create Issue post function. In this case, let's configure the post-function to create a ticket in the child project of Task issue type when transitioning the ticket to the In Progress status as follows:
   
   Image Added
   
6. Publish the workflow and create a sample ticket and transition the ticket to In Progress status and test the changes that are made
7. Navigate to the ticket that is created upon transition and check the field value of the Reporter
   
   Image Added
   
   
8. Go to the permissions that are associated with the project and edit the Create Issue permissions accordingly
   
   Image Added
   
9. Once the user has a Create Issue permission in the child project, the reporter field will no longer show the reporter as Anonymous
   
   Image Added
   

Note
To avoid the reporter error in the first place, make sure to provide the required permissions to the user or add the user to a specific project role where the permissions are already granted