...
...
...
...
Problem statement
| Info |
|---|
CLI client is facing remote error while accessing the cloud instance. |
Error
...
message
| Code Block | ||||
|---|---|---|---|---|
| ||||
Remote error: User is not authorized to perform the request. Response code: 401. |
Environment
| Application | Confluence, JIRA |
|---|---|
| Version | Cloud |
| Add-on Version | 8.4.0 |
Cause
| Panel | ||
|---|---|---|
| ||
As per the recent GDPR guidelines issued by Atlassian, there is a change in the authentication parameters for the Cloud. The platform changes relate to removal or changes to REST APIs that are critical for CLI operations. |
Solution
CLI users needing to access Cloud platforms will need to upgrade their CLI client to the latest level available as these platform changes rollout and finally complete. As part of GDPR changes the username parameter will be accepting only user email address and password as a token. So to generate the respective token please follow the steps mentioned in point 2.
...