Problem Statement
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This article
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helps in fixing the Out of Memory issues that you may encounter
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while viewing a Confluence page which includes Excel macro.
Error Message Message
Log Entries Entries
| Code Block | ||
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2020-03-03 15:03:51,100 ERROR [http-nio-8080-exec-101 url:/confluence/pages/viewpage.action username:user2] [swift.confluence.excel.ExcelMacro] execute Unable to construct record instance -- url: /confluence/pages/viewpage.action | page: 290851108 | traceId: 76e3d8df88ab0fdb | userName: user2 | referer: https://example.com/confluence/display/<Space key>/<page name> | action: viewpage |
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| Application | Confluence |
|---|---|
| Version | 6.13.4 |
| App | Excel for Confluence |
| App Version | 6.8.0 |
Cause
| Panel | ||
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The The content of the excel file is displayed whenever the page is viewed for the first view, but if time. If the page is viewed multiple times the , outofmemory exception and the occurs. An error message “unable to construct record” appears on the UI and in the logs . Then the system crashes. |
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as well: Unable to construct record. There may be a possibility of the instance crash. |
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>1 MB, the user may encounter unexpected errors while uploading an excel file. |
Solution
Refer to the below points:
- Make sure the excel file with the size is below <1MBless than 1 MB.
- Please refer to this document on Excel for Confluence document Configuration, which highlights about the Maximum xslx file file size.
| Info |
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The Excel macro look for the excel file attached to the page (using Name of attachment parameter) or looks for a file path (Name of attachment in the path) located in <confluence home directory>/script/ directory but . But it does not look within the <confluence home directory>/temp/directory. |
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