Problem statement
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Environment
| Application | Confluence, JIRAJira |
|---|---|
| Version | Cloud |
Cause
| Panel | ||
|---|---|---|
| ||
The error is caused due to the recent changes in the authentication parameters for the Cloud instance, as recommended by the GDPR guidelines. |
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- For some Confluence Cloud API removals, you may see the following if you do not have an updated CLI client:
- Remote error: Action disallowed. Response code: 403.
- Remote error: Unknown error occurred on the server. Response code: 501.
- If you are NOT using the email address and API token for your user credentials for accessing Cloud sites (see Authentication), you will likely receive: Remote error: User is not authorized to perform the request. Response code: 401.
- Even when using an API token, we have cases of 401 errors caused by older API tokens. Revoke the existing token and generate a new token. Then execute the CLI command.
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