This article explains how to store the original reporter of the parent issue in a user picker custom field for the newly created issue using Create On Transition app.
Instructions
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In this article, we considered a User Picker (Single user) custom field named Demo User Picker. |
- Add a post-function to the intended transition to create an issue.
To add a post-function, navigate to Cogwheel > Issues > Workflows > select the workflow of the project and edit the same. - Select Create Issue post function as shown below.
- Select the Custom Fields tab and click Add Custom Field option as shown.
- Add the Demo User Picker custom field and put the value as : %original_reporter%
By giving the mentioned %original_reporter% as value in Demo User Picker custom field, reporter of the parent issue will be copied to the newly created issue. - Click Update to save the settings. Verify the condition.
- Publish the workflow draft.
- Perform the transition In Progress as shown. transition In Progress, as shown below: You will notice that for the newly created issue Demo User Picker will get updated with the original reporter (admin) of the parent issue.
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| It is recommended to try the solution provided in a non-production environment and ensure everything is working as expected, before trying in a production environment. |
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