Problem Statement
...
Problem statement
This article explains how to handle the error message (mentioned in the succeeding section) when the custom fields are not
...
created
...
or copied
...
while using Create on Transition or Update on Transition
...
respectively. The solution suggests ensuring the custom field name
...
not
...
having any leading
...
or trailing spaces.
Error
...
message
| Code Block | ||||
|---|---|---|---|---|
| ||||
ERROR: Custom field: 'XXXX' not found. Field was ignored. |
Environment
| Application | Jira |
|---|
Cause
...
| bgColor | #f9ecc5 |
|---|
Custom field name
...
(s) with leading or trailing spaces is ignored during the transition
...
leading to the mentioned error.
Solution
Remove the leading /or trailing spaces from the custom field name by performing the following the below steps:
- Go Navigate to Jira application's Cogwheel
→ Issuess > Issues. - In the left hand sidebar Click on , click Custom fields under the Fields section.
- In the list of custom fields, go navigate to the desired required custom field and click again on click → > Edit.
- In the Field Name, verify if there are any leading /or trailing spaces in the name. If so, remove the spaces and Update update the custom field.
See the below following image for a custom field name which that has trailing spaces.:
