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Prerequisites

  • Your Microsoft Teams user account must be connected to Jira.

Info

You can configure personal notifications from Teams without the need to configure anything in Jira.

Example use cases

  • Receiving alerts based on specific notification configurations and filters.

  • Configuring specific personal notification timing and intervals.

Enable notifications

  1. Click Chat on the left sidebar of Microsoft Teams.

  2. Select the Jira Integration Plus application.

  3. Send the message: notifications to the Jira Integration Plus bot in the message bar.

  4. Click the Configure Notifications Settings button in the bot response message.

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Configure Notifications

  1. Configure the events you want to be notified about:

    • An issue is created

    • A comment is added

    • Assignee is changed

    • Priority is updated

    • An issue is edited

    • An issue is moved to another project

    • An issue is transitioned from one specific status to another

  2. Configure the project(s), status(s), and/or ticket priorities you want to be alerted to.

  3. Set the frequency
    • Assigned

    • Created

    • Watching

    • Mentions

  4. Set the delivery frequency at which you want alerts delivered.

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Disable notifications

  1. Open your notification configuration settings.

  2. Click the remove button on the bottom right side of the screen.