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We are excited that you want to learn how to use Time to SLA for Jira Cloud!
This 75-step guide will cover the key concepts you need to know to get started, assist you in setting up your first SLAs, and get you ready to serve your customers with powerful SLAs, customizable notifications, and limitless reports.
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Before you move on to the next step, don't forget to:
Go to your issues to see the SLA Panel in all its glory.
To learn more about the SLA Panel, go to our handy guide, The Anatomy of an SLA Panel.
If you want to see the SLAs on your existing issues, recalculate your SLA data.
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Did you just realize that you can’t see the SLA Panel in any of your issues? Don’t worry! One of these fixes might do the trick. |
Moreover, you never have to worry about missing deadlines thanks to Time to SLA’s highly customizable notification system.
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Step 4. Check your customer portal settings
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Tip: Each screen on the app has a link at the bottom that will take you directly to our documentation: a place to discover more and find answers quickly. |