Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Overview

Excerpt

This article explains how to install and configure Integration+ for Microsoft Teams.

Table of Contents
maxLevel6
minLevel1
include
outlinefalse
indent
exclude
styledisc
typelist
printablefalse
class

Prerequisites

  • Setting up the integration requires installing an application into both Microsoft Teams and Jira

  • Any user can install the Teams application, however a Jira administrator needs to install and configure the Jira application

Info

The following guide illustrates each installation step. Click here to view an animation of all steps

Setup

1. Install

...

Integration Plus on Microsoft Teams

...

  1. Click Apps in the

...

  1. left

...

  1. sidebar in Microsoft Teams.

  2. Type

...

  1. Integration Plus

...

  1. into the app search bar.

  2. Click

...

Install the Jira application

...

Click the "Add Jira plugin" button inside of Teams

...

Click the "Try if free" button in the Atlassian Marketplace website

...

Select Cloud, Server, or Data Center depending on your installation

...

Click "Start free trial"

  1. Add on the HelpDesk+ card that appears.

Jiraplus-msteams-add.pngImage Added

2. Install Integration+ on Jira

  1. Go to the https://marketplace.atlassian.com/.

  2. Search for Microsoft Teams Integration+.

  3. Click Try it free.

  4. Click Start free trial.

  5. If you are signed in to more than

...

  1. one Jira account, select the site to install the application

...

Again, click "Start free trial"

...

  1. .

  2. Once

...

  1. installed, click

...

  1. Manage app

...

Click the "Copy" button next to the connect code

...

  1. .

  2. Click

...

Connect the application to your Jira instance

...

Info

When connecting to Jira Server or Data Center you need to create an application link

  1. Click the "Connect" button to authorize the application to connect to your Jira instance

  2. Ensure you select the Jira instance URL that corresponds to the Jira you are installing the application to.

...

Connect Teams to Jira

...

  1. Configure.

Image Added

Info

Pro-tip! Open multiple browser windows when configuring the Jira application link. That will help when copying values between screens.

  1. Copy to copy the URL for creating the application link.

  2. Click Open link in Jira.

  3. In the upper-right, click Create Link.

  4. Paste the URL into the Application URL field.

  5. Click Continue to review the link.

Steps to copy and paste application linkImage Added

4. Save the Application Link connection

  1. Click Save Connection.

  2. Click Allow to give Integration+ permission to access your Jira instance.

5. Connect Teams to Jira

  1. Click Copy to copy the connect code.

  2. Click Open Teams.

  3. Paste the connect code into the

...

  1. chat

...

  1. with the

...

  1. Integration+ bot

...

  1. .

6. Connect Teams and Jira

...

User Accounts

Info

Each user in your Teams organization will need to complete this step once.

Image Removed

  1. Click

...

  1. Connect Now

...

  1. to connect your individual Teams user account to your Jira user account.

  2. Click

...

  1. Allow

...

  1. to grant the system access to your

...

  1. account

...

  1. .