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If you are using Jira Cloud, click the Jira icon in the top left > Salesforce > Connections.
If you are using Jira Server, click Settings > Add-ons, and then in the sidebar go to Salesforce > Connections.Choose the connection you want to configure, then click Configure under Operations.
Scroll down to Salesforce Notification Settings and click the toggle button to switch the feature on.
Make sure to click Apply Changes to save your settings.
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Sender Type
Email the email address used as the email's From and Reply-To addresses can be one of the following:
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The email has a fixed format.
The email subject will be is similar to Jira emails that are sent out for comments and issue update notifications.
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