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Some of our customers create service accounts for these users. Learn more

User connections

The first time users interact with the app they will automatically be required to connect their Slack account with their Jira account to establish connectivity and permissions in Jira.

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  1. Click the Connect Now button in Slack

  2. Click Allow in Jira

  3. Click the button to go to the home screen in Slack.

How permissions are applied

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If you don't want to manage access in Jira you can also restrict or allow access to specific projects in the app settings. This feature is available in your account (assuming you have administration permission).

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  1. Login to your account

  2. Go to Settings under Jira Integration+

  3. Scroll to the Blocked Projects section

  4. Choose your blocking action

    1. Allowed - only projects you select will be allowed.

    2. Denied - projects you select will be denied.

  5. Click the Save button to save changes.

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