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All updates will have correct user attribution in Jira
Users connect their Slack and Jira accounts to make updates to Jira
Users Jira permissions are automatically respected by Integration+
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A user mentions a Jira issue in a channel where the bot is invited.
The bot responds with issue information
The user chooses the comment action to add a comment.
The comment is added to Jira as the user who added the comment in Slack.
What is happening in the technology?
We use OAuth to communicate with the Jira APIs and users are required to authenticate with Jira to allow our systems to make updates in Jira on their behalf. This process is know as API impersonation.
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The first time users interact with the app they will be automatically be required to connect their Slack account with their Jira account to establish connectivity and permissions in Jira.
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Click the Connect Now button in Slack
Click Allow in Jira
Click the button to go to the home screen in Slack.