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Yes, Configuration Manager for Jira supports issues since version 5.0.
Can I
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migrate Jira Service Desk projects with Configuration Manager for Jira?
Currently CMJ can move projects of type Service Desk along with their related standard Jira configuration objects, but doesn’t support any Service Desk – specific configurations (i.e. SLAs, queues, automation rules, etc. are not included in the snapshot).
After I migrated a Jira Service Desk project's standard configuration with Configuration Manager for Jira, it is unusable through the UI.
After the SD project is deployed with CMJ, it may not function correctly, because its specific configuration is missing. To fix this, you can change the project type to another one (say Business) and revert it to Service Desk. This will force Service Desk to populate the necessary configuration for this project.
Is it possible to use Configuration Manager for Jira to migrate a Jira project (with issues, filters, dashboards, Agile boards, attachments) if the source system is Jira Software 7.x and the destination system is Jira 6.x with Agile?
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