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  • Issue age / resolution time: this is a predefined duration value which computes:
    • for unresolved issues – the number of days time elapsed between now and the created date (issue age),
    • for resolved issues – the number of days time elapsed between the resolution date and the created date (resolution time).
  • Custom duration: with this base value you can compute the time elapsed between any two date fields or between a date field and now, by selecting a date field or Current time in the Start and End dropdowns.

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You can now configure a display format for your custom ratios: in the dialog there is a new dropdown labelled Display format with two options: Percentage and Ratio. If you select Ratio, a second dropdown appears where you can select the number of decimals to use for the display of your ratio. For example, for a value of 3/10 the gadgets would display 30% if you select the Percentage format, and 0.30 if you select the Ratio format with Exactly 2 decimals.

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