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  • For each SLA field, the options Completed, Met, Breached, %Met, %Breached and Average are available as values in the configuration form of the gadgets.



  • The completion date of each SLA field is available as a date statistic type. This can be particularly useful when combined with SLA-related values.

Flexi charts based on SLA fields

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The Rich Filter Statistics, Two Dimensional Statistics and Flexi Charts gadgets can now support numeric fields as statistic type. All the existing features of these gadgets (sorting, totals, quick charts etc.) are compatible with statistics by on numeric fields.