| Warning |
|---|
This page is intended for users that already use User Group Picker PRO™PRO and Power Custom Fields Premium™Premium in the same time. If you are a first time user of Power Custom Fields Premium™Premium, feel free to skip this page. |
Meet Power Custom Fields
...
Premium
As part of our revised strategy, we have decided to move all custom fields functionality into a one Power Custom Fields™ Fields app that would be your ultimate go to plugin for the custom fields. Having several custom field apps has spread our efforts on multiple fronts. With this move, we aim to consolidate our offering and lay out the foundation for the next great things to come.
Notes for the User Group Picker
...
PRO users
Fields defined by UGP PRO™PRO will continue to work in the same way as in the Power Custom Fields Premium™Premium. No changes are expected or intended.
If you have User Group Picker PRO™ PRO already and installed Power Custom Fields Premium™Premium, consider the following precautionary measures:
If you have a valid license of UGP PRO™PRO, you are entitled to a PCF Premium™ Premium license. Contact us, and we'll help migrate your license from UGP Pro to PCF Premium.
All custom fields defined by UGP PRO™ PRO will be migrated automatically along with their configuration. This step cannot be reversed easily, however you can contact support if you want to reverse it manually (you will need to run certain SQLs on your database). We must insist here, this is a step we highly do not recommend.
Migrating your UGP PRO license is the only correct thing to do, as new improvements and maintenance will only happen in PCF Premium™ Premium from now on.Both UGP PRO™ PRO and PCF Premium™ Premium will continue to function in parallel, however we strongly recommend that you uninstall the UGP PRO™PRO at your earliest convenience because the migration task happens only once.
Do NOT create more custom fields via UGP PRO™PRO. You have all functionality in the PCF Premium™Premium edition.
After installing PCF Premium™Premium and uninstalling UGP PRO™PRO we strongly recommend you to restart Jira and perform Jira re-index.
...
We have worked hard so that PCF Premium™ Premium and UGP PRO™ work PRO work in parallel so it will allow you to switch the editions easily. However, if you encounter problems during your migration, here's a list of known issues.
Symptom | How to solve | Explanation |
|---|---|---|
You have have both Power Custom Fields |
Premium and User Group Picker |
PRO and cannot update the configuration of the existing fields. When you click the referring link, a 404 error appears.  |
|
|
|
Premium in order to be sure that the new add-on is in effect. Another option for you is to restart Jira after you uninstall UGP |
PRO. | all fields from UGP |
PRO get migrated and this might cause certain conflicts between the two versions |
| Info |
|---|
Additional AssistanceFor additional assistance open a support request here. |
...