Page Comparison

Error message : Could not get SLA information for SLA Cards

❓  Overview

After upgrading Jira recently the TTS plug-in has stopped working. Navigating to the SLA Configurations page gives a modal dialogue that does nothing, forever, and cannot be dismissed.

...

1. Automatic Legacy SLA Migration
   Your Legacy SLAs are migrating, please wait..

2. Error !
   Could not get SLA information for SLA Cards

3. HAR logs error :
   {"migrationStatus":"COMPLETED","totalCount":1,"successCount":0,"failCount":1,"migrationUser":null,"migrationDate":"2023-11-10T17:15:12.916+00:00","errorMessages":["There cannot be same Start and End condition. (Entered in 'Open, Reopened' status - Entered in 'Done, Open, Proposal Review, QA Testing, Closed, Ready for Acceptance, In Development, Needs 3rd Party Clarification, Needs Reporter Clarification, Ready For Development, In Analysis, Ready for Analysis, Ready For QA' status)"],"errors":null,"warningMessages":[],"context":null}

...