Creating support requests in HelpDesk+ for Teams can be done through various methods. Here's a step-by-step guide on how to initiate a support request using different approaches:
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Using the “Create Request" message action
Create a request through chatting with bot directly
Create request through compose action
Create request through issue type card
Create request through personal bot chat tab
Create a request button on personal bot "My Requests" tab
Create a request channel tab
Use the “Create Request" message action
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