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Feature

Overview

Examples

References

1

Up to 16 unique clone custom clone operations can be defined

  • Name can be customized to reflect the purpose related to your process

  • Each can be enabled independently as required

  • Choose either

    • clone to the same project and issue type

    • clone to a different project or different issue type

  • 1.label = Escalate to Engineering

  • 1.tooltip = Creates a task for Engineering

  • 2.label = Create a Requirement

How to enable and disable actions 

Clone properties 

2

Conditioning

  • Each can have unique conditions that determine when the action is available

  • Generic on condition fields

  • Condition-based on fields

    • project

    • issue type

    • status

  • Condition-based on role

  • 1.condition.ZCLONE.*.* = true

  • 2.condition.*.*.1 = true

  • 1-plus.role.ZCLONE = Developers

Clone properties 

3

Clone option defaults

  • Set default options

  • Options available

    • copy attachments

    • copy watchers

    • copy comments

    • copy subtasks

    • copy estimates

    • copy parent versions

    • copy links

    • copy issues in epic (since 6.5)

    • copy subtasks of issues in epic (since 6.5)

    • copy subtasks estimates to cloned subtasks of issues in epic (since 6.5)

    • copy parent reporter (since 6.6)

  • option.copyLinks = true

  • 1.option.copyAttachments = false

  • 2.option.copyWorklogs = hide

  • 1.plus.option.copyWatchers = false

4

Substitution variables

Current issue fields are available as substitution variables for the setting of fields

1.set.summary = BLOCKER: %original_summary%

5

Exclude field list to prevent copying to clone

In many use cases, certain fields should not be copied to the target issue

1.fieldExcludes = custom2, custom three

Clone properties 

6

Include field list to be displayed while cloning

In some scenarios, certain fields must be displayed in the Clone UI

1.fieldIncludes = priority, custom2

Clone properties 

7

Ignore field list for fields that should not be shown on clone screen

Control fields that are allowed to be changed by the user during the clone operation

1.ignoreFields = Special

Clone properties 

8

Mapping fields from original issue to a new value in the target issue conditioned on original issue field values

  • Map to a new project based on the project, issue type, and status

  • Map to a new project based on project and component

  • Map to a new type based on the project, issue type, and status

  • Map to a new component based on the component name

  • Map to a new version based on the version name

  • 1.project.SUPPORT.*.* = ENG

  • 1.component.UI = User interface

Clone properties 

9

Setting standard and custom fields

1.set.description = Some standard description

10

Bulk Clone (since 6.8)

Clone multiple issues at once to the same project or different project 

Important information:
Note

The bulk clone feature is available for Data Center only. 

Warning
Info

Bulk cloning is a memory-intensive operation.

  • Ensure that the instance’s memory supports heavy usage when multiple users perform bulk clones. Refer to the troubleshoot issues page

  • It is recommended to allow certain roles and/or groups are permitted to use the bulk clone feature to avoid any potential issues.

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