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Info

Note: Only public-availability releases are listed below.

2024 Releases

5.16.5

  • Auto-create now works with multiline input in Jira Software Projects.

5.16.4

  • Informational text will now be displayed for the Canned Responses setting even when it is disabled

5.16.3

  • Security fixes

  • Corrected several grammatical errors in modal text

2023 Releases

5.16.

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1

  • Resolved an issue that led customers to see user or bot tokens.

  • Agents can now correctly add internal comments immediately after ticket creation

  • Canned Responses Pro Templates for Jira integration introduced

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