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To determine where those problematic characters are located, the below steps can be followed:

  1. Modify the number for the app's error threshold of the app to a number bigger than the issues included in the project , so the app won’t stop the deployment of issues when that number of errors is encountered.

    1. https://botronsoft.atlassian.net/wiki/spaces/CMJ/pages/33456130/General+Settings

  2. Redeploy the snapshot and generate a support zip making sure the DEBUG of the app , ensuring the app's DEBUG is enabled, ; in that way, all errors related to this problem will be reported.

    1. https://appfire.atlassian.net/wiki/spaces/CMJ/pages/198214114/General+Settings#Logging-Settings

  3. Once all issues are identified on the logs (see example below). Modify , modify all problematic comments by deleting the null character (on the source) and re-create the snapshot.

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