Summary
When transitioning an issue, you may need to update other issues with information from the issue being transitioned. Any issue(s) that can be found by a JQL query are easy to update. More than one issue can be updated with a single post function provided the update that is needed is the same for all issues, otherwise, multiple post functions would need to be used.
Steps
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| Step | Discussion | Examples |
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| Add an Update issues post function to the appropriate workflow transition | - Assumes you have installed the CW add-on
| | | Create a JQL query that retrieves the issues that need to be updated | - Test the JQL in the Issue Navigator first.
- If you are using substitution variables, make sure values with blanks are quoted.
- Use an ORDER BY clause if it is important to find only the first issue satisfying the query.
| | | Put the working JQL query in the JQL Query field | | | | Add the JQL result to the Issue entries to update field | - Determine if you want all issues matching the JQL or just the first one.
- Select the appropriate replacement JQL based replacement variable.
| - %jql_result% - comma separated list of issue keys matching query
- %jql_result_1% - first issue matching the query
| | Set fields to be updated based on absolute values or Substitution variables | | | | If necessary, add conditions | | | | Save the post function | | | | Run a test scenario | - Use How to get problem determination information to debug your scenario if necessary.
- JQL errors will be logged. Note: This is the most common cause for not getting the expected updates.
- Remember, the JQL query runs under the user's permission unless you are using Acting user support.
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