Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Description

Conditioning allows for flexibility in determining for creating an issue, but ensuring that it works as intended is a tricky process.

Ensure that:

  • You have tested your regex and it behaves exactly the way you want it to, using a regex testing tool like RegexPlanet or a similar tool.
  • The data value you provide produces the expected value.

The only way to verify the above checks is through adding additional logging in the JIRA server log. You need a JIRA administrator access to view the log in your <home>/log directory.

Steps

  1. Read JIRA logging and profiling to know how to configure additional temporary logging in JIRA.
  2. Add an entry for INFO using org.swift.jira
    • Temporary logging helps you to get started without a server restart.
    • Consider adding a permanent entry to resolve issues that occur in production.
  3. Run a test scenario and then look in the server log and look for entries including text: Condition value: or similar entries.

More Information

Additional problem determination information is available from Retrieve problem determination information.

Include Page
SUPPORT:How to debug condition configurations
SUPPORT:How to debug condition configurations