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Description

This page explains:

  • Migration support details for the app content from server/DC to cloud
  • Differences between the server/DC and cloud version of the app

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Differences between Server/DC and Cloud versions of the app

The following table lists the feature differences between the Server/DC and Cloud versions of the app.

Parameter/FeatureServer/DCCloudNotes
Features

Supported post functions:

  • Create Issue(s)
  • Creat Sub-task(s)

Supported post functions:

  • Create Issue
  • Create Subtask
  • Update Issue

Supported validators: Conditioned Validator

In the Cloud version, you notice that the features supported by Update on Transition for Jira are combined with Create on Transition for Jira.
Conditions based on substitution variablesJQL supported for validatorsJQL is not supported for validators. Jira expressions are supported instead. 
Copy issues in epicSupportedNot supported
Copy attachmentsSupportedSupported with a limitation of user not being able to add attachments during workflow transitionsRefer to 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1085
Conditions for subtask default handlingSupportedNot supportedRefer to 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1084
  • Issue fields
    • Due date offset 
    • Target issue status (Update Issue only)
    • Remote link(s) - Link types
  • Optional rules
    Regular expression pattern (for Conditions & Configuration > Create multiple issues)
Supported

Not supported

Note
  • All Confluence links are copied to the issue being created or updated as web links.
  • The following result in a broken image in the issue being created or updated: 
    • Any media (image or GIF etc..) embedded in the original or parent issue's comments.
    • Any non-image media files or attachments such as GIF etc., in the description or environment fields.
Crete
  • Create multiple issues in the Conditions &
configuration
  • Configuration tab does not support the use of regular expressions.
  • Copy attachments and Copy links are not supported while creating multiple issues or subtasks.


Refer to 
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1253
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1301
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1373
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1551
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1553
Jira Legacy
serverSystem JIRA
serverId729d679a-302c-339f-958b-015e107badcd
keyCSOT-1568

...

When the following fields are defined using substitution variables in the source instance, they are not processed and are copied as-is to the target instance:

  • JQL query
  • Acting user

Problem reporting

If you experience any problems or behavior changes that are unexpected, refer to Help and open a ticket with us. This helps us identify and prioritize fixes and improvements.