Page Comparison

Versions Compared

Key

This line was added.
This line was removed.
Formatting was changed.

...

By connecting the two, you can receive WhatsApp messages and reply in real-time directly from your Jira dashboard.

...

To access the WhatsApp Integration page:

Open your project, and click Project Settings > Chat Settings > WhatsApp Integration.
Image RemovedImage Added

Note

For correct integration of WhatsApp Business with Chat for Jira Service Management, make sure that:

You have set up an open portal to allow anyone to access your portal.
You're aware of the 24-hour rule according to WhatsApp Business Policy.
There is at least one Agent online on the Chat Dashboard page.

🚀 Next Steps

First, you’ll need to set up the WhatsApp Business Platform:

...