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To make the record ID searchable in the Jira association screen:

Create a Salesforce custom text field.

1. In Salesforce, go to Setup > Object Manager > Select the SObject you want to apply the workaround > Fields & Relationships > Click on New and create a custom text field that will hold the Salesforce Record ID; its length should be 18 or more to match the length of the record ID.

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   Please do not create a formula field to capture the ID.

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3. Add

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4. Click Next and select the visibility of the Field as needed.

5. Click Next to add the new text field to the object page layout

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6. Click Save, and you'll have the new custom field added to your SObject.

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On this field, we need to copy and paste the record ID from the URL (This can be automatized by using a flow or trigger)

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Automate the copy of the ID

We can use the following flow to automate the copy:

1. In Salesforce, go to Setup > Flows > New Flow > Select “Record-Triggered Flow” > Click on Create.

2. On the next screen, set the flow parameters as follows (in the example we are using the

   case

   Case object):

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3. Click the add element button (+) and select the “Update

   records”

   Records” option.

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4. On this screen, set the flow parameters as follows:

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5. When we have filled in the field with the record ID, the connector will be able to find it in the jira association screen.