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Problem
A hierarchy report was created following the Epic - Task - Sub-task relationship. The report information should show the issues following that order, but the report shows some sub-tasks are shown twice or out of place in the report.
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Solution
Review the fields and any filters , or JQL applied to them. In this case, the customer used the following fields and JQL:
Issue Type
Issue Key
Assignee
Some other Custom Fields.
JQL used:Code Block Project = REQ AND statusCategory != "Done" and id != "REQ883" AND (labels in ("bp-high", "ProblemStatement") OR component in ("Game)) order by [Projected Into QA Date] ASC
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Remove the orders or filters applied to the report, and check for the report's display
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. In the case described, the user was altering the display of the report by adding an “order by” clause in the JQL.
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