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Overview

This page explains the migration support details for the Dataplane Server/Data Center app reports from Server/DC to the cloud.

The Dataplane Reports application by Appfire is hosted on the Server/Data Center Dataplane Reports is part of Appfire’s group of industry-leading business intelligence and reporting apps for Atlassian products, which includes:

Dataplane Reports runs on Jira Data Center and Server, and is not available on the cloud. To have your Dataplane reports on the cloud, use the Jira Cloud.

While we continue focusing Dataplane Reports on enterprise-scale reporting for Jira Data Center and Server, we’ve partnered with Appfire’s Dashboard Hub for Jira team to deliver a first-class Jira Cloud reporting solution for Dataplane Reports customers and a path to migrate your Dataplane Reports data to Dashboard Hub for Jira Cloudapplication by Appfire.

Prerequisites

Install (and configure) Dashboard Hub for Jira on your cloud instance.

Migration process

Appfire is working on an automated way of migrating from Dataplane Reports for Jira Server/Data Center to the Dashboard Hub for Jira Cloud using JCMA. We will update you as soon as it’s ready.

Meanwhile, we recommend configuring your Dataplane reports on Dashboard Hub for Jira Cloud to experience its benefits. To configure reports, refer to Migrating from Dataplane Server/Data Center to Dashboard Hub Cloud.

Limitations

• The reports look and feel may differ slightly based on the configurations and application templates of Dashboard Hub for Jira Cloud.

• To know the feature parity for both products and which gadget to choose, refer to Dataplane Server/Data Center vs Dashboard Hub Cloud Feature Comparison.

Reporting Problems

If you encounter any challenges, please create a support request, and we .

About Dashboard Hub for Jira Cloud

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As with Dataplane Reports, Appfire’s Dashboard Hub for Jira Cloud unlocks powerful business insights with reporting built for teams.

With Dashboard Hub for Jira Cloud, create and share dashboards effortlessly for ITSM, Agile, DevOps teams with intuitive and custom metrics. Combine data from over 100 gadgets and a dozen integrations, and enable a single reference point where your teams can align and collaborate.

For a quick introduction to Dashboard Hub for Jira Cloud, and for interactive demos, visit:

• Getting Started with Dashboard Hub

• Dashboard Demos: Live Examples for ITSM, DevOps, Agile, Project Tracking

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About Jira Cloud Migration Assistant (JCMA)

We’ve integrated Dataplane Reports with Atlassian’s Jira Cloud Migration Assistant (JCMA) app to provide an automated migration path for moving your Dataplane Reports app data to Dashboard Hub for Jira Cloud.

Atlassian’s JCMA app is free, pre-installed in every Jira Data Center and Server instance, and typically the main conduit by which Atlassian customers migrate their Jira Data Center/Server instances to Cloud. So the Dataplane Reports-JCMA integration likely already fits seamlessly into your existing plans for migrating to Jira Cloud.

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Migration Support

Migrating Dataplane Reports

There are two different ways to migrate your organization’s Dataplane Reports to Dashboard Hub for Jira Cloud—automated migration using Atlassian’s Jira Cloud Migration Assistant (JCMA), and manually building reports in Dashboard Hub for Jira Cloud.

Automated migration with JCMA should accomplish much of what you need, but as you become familiar with Dashboard Hub for Jira Cloud, you may find it more expedient to build some reports directly in Cloud or tweak the results of an automated JCMA migration to tailor the results to your liking.

Automated JCMA Migration

Appfire is investing considerable resources integrating Dataplane Reports with JCMA and Dashboard Hub for Jira Cloud to provide a path for moving your Dataplane reports to Cloud.

Current support for automated JCMA migration of Dataplane Reports data includes the following:

Additional Limitations/Known Issues

• Dataplane Reports dashboard gadgets, as configured on Jira-native dashboards, are not currently migrated

Manual Migration

See Migrating From Dataplane Server/Data Center to Dashboard Hub Cloud for an introduction to manually building your Dataplane Reports in Dashboard Hub for Jira Cloud.

Performing Automated JCMA Migration

The following documentation details the workflow and process for migrating Dataplane Reports data to Dashboard Hub for Jira Cloud using the Atlassian Jira Cloud Migration Assistant (JCMA) app.

An understanding of JCMA use is assumed.

JCMA Migration Workflow

The following is a typical workflow for JCMA migration of Dataplane Reports data to Jira Cloud:

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   verify the JCMA app is installed and updated to the latest version

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   identify or create your target Jira Cloud instance

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   install the Dashboard Hub for Jira Cloud app

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   go to the JCMA “Migration Assistant home” page by navigating to Jira Administration > System > Migrate to cloud

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   on the JCMA “Migration Assistant home” page, prepare for migrating Jira data by selecting the Dataplane Reports app for migration, assessing and preparing your users, and reviewing your users and email domains

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   create a new JCMA Migration plan—using “Choose what to migrate”—for migrating your Jira users, groups, projects, boards and filters (without Dataplane Reports data), and run this Migration plan to migrate the bulk of Jira data to Cloud

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   create a second JCMA Migration plan—using “Choose what to migrate”—for migrating Dataplane Reports app data. Run the pre-migration checks, select “View app vendor checks”, and review Dataplane Reports' pre-migration analysis of the availability of compatible reports in Dashboard Hub for Jira Cloud and any flagged issues such as invalid references to Jira projects, fields, filters, groups or users

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   &

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   correct any issues with the initial Jira data migration that were flagged by the Dataplane Reports' pre-migration checks

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   run the Dataplane Reports Migration plan to migrate app data to Cloud

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    navigate to Jira Settings > Apps > Post migration report (Dashboard Hub). For the migration just performed, click on “View Details” to review the post-migration report.
    
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    navigate to Apps > Dashboard Hub to review the new Dashboard Hub dashboards and gadgets created from your Dataplane reports
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    &

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    correct any issues with the initial Dataplane Reports data migration

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    re-run the Dataplane Reports Migration plan as many times as needed until you are satisfied with the migration

JCMA Migration Support